We respect your privacy and are committed to protecting the personal information you provide when using our website , purchasing our software , contacting our support team , or using our services .
This Privacy Policy explains what information we may collect , how we use it , how we protect it , and when it may be shared with third parties .
Information We May Collect
Depending on how you interact with MerlynPips , we may collect information such as :
We do not require access to your trading account password and you should never provide your broker password , account password , or other confidential account credentials to us .
Payment Information
Payments for MerlynPips may be processed through an independent third-party payment provider .
When you make a purchase , payment information such as your credit/debit card details , billing information , or other payment credentials may be collected and processed directly by the third-party payment provider , rather than by MerlynPips .
We do not intentionally collect or store complete credit-card numbers , card security codes , or other sensitive payment credentials on our own systems unless expressly stated otherwise .
The third-party payment provider may process your information according to its own privacy policy , terms , security practices , and applicable laws .
Customers should review the payment provider's privacy policy and terms before completing a transaction .
How We Use Your Information
We may use collected information for legitimate business and operational purposes , including :
We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law .
License & Activation Information
Because MerlynPips operates under a license system , certain information may be required to activate and maintain a customer's license .
This may include information such as :
This information may be processed for the purpose of verifying that the software is being used in accordance with the applicable license terms .
Third-Party Service Providers
We may use third-party service providers to help operate our business and provide our services .
These providers may include services for :
Third-party providers may process personal information only as necessary to provide their services or as otherwise permitted by applicable law .
Where required by applicable law , appropriate contractual or other safeguards may be used when third parties process personal information on our behalf .
International Data Transfers
Because MerlynPips may serve customers internationally and may use service providers located in different countries , personal information may be processed or stored outside the country in which you live .
Where personal information is transferred internationally , we will take reasonable steps to ensure that such transfers are conducted in accordance with applicable privacy and data-protection laws .
Data Security
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access , disclosure , alteration , loss , misuse , or destruction .
However , no website , computer system , internet transmission , or electronic storage system can be guaranteed to be completely secure .
Therefore , while we take reasonable precautions to protect your information , we can't guarantee absolute security .
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy , including providing services , maintaining licenses , resolving disputes , preventing fraud or abuse , enforcing agreements , and complying with legal obligations .
The period for which information is retained may vary depending on the type of information and the purpose for which it was collected .
When information is no longer required , we may delete , anonymize , or otherwise securely dispose of it , subject to applicable legal requirements .
Cookies & Website Technologies
Our website may use cookies or similar technologies to provide essential functionality , remember preferences , analyze website usage , improve performance , and help protect our services .
The specific cookies and technologies used may depend on the services and third-party tools integrated into our website .
Where required by applicable law , we will obtain appropriate consent before using non-essential cookies or similar technologies .
Communications
We may contact customers by email regarding :
Third-Party Websites
Our website may contain links to third-party websites , including payment providers , brokers , hosting services , or other external services .
We are not responsible for the privacy practices , content , security , or policies of third-party websites .
When you leave our website or interact directly with a third-party service , that service's own privacy policy and terms may apply .
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services , technology , business practices , legal requirements , or privacy practices .
When material changes are made , we will make reasonable efforts to provide appropriate notice .
The updated version will be published on our website together with a revised "Last Updated" date .
Your continued use of our website or services after the effective date of an updated Privacy Policy will constitute acknowledgment of the updated policy to the extent permitted by applicable law .
Applicable Law
This Privacy Policy is intended to operate in accordance with applicable privacy and data-protection laws .
Where the laws of a customer's jurisdiction provide mandatory privacy rights or protections that cannot legally be excluded , those rights and protections will continue to apply .
MerlynPips is committed to handling personal information responsibly and taking reasonable measures to protect the privacy and security of its customers .
Contact Us
If you have questions about this Privacy Policy , wish to exercise an applicable privacy right , or have concerns about the handling of your personal information , you may contact us at :
We will review and respond to privacy-related requests in accordance with applicable law .